Copyright © 2021 ISTQSERVERS. All Rights Reserved.
At ISTQSERVERS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information.
We may collect the following personal information:
• Personal Information: Name, email address, phone number, and billing information.
• Technical Information: IP address, browser type, device information, and usage data.
We use your personal information for the following purposes:
• Providing Services: To deliver our dedicated server hosting services.
• Billing and Payment: To process payments and send invoices.
• Customer Support: To respond to your inquiries and provide technical assistance.
• Improving Our Services: To analyze usage data and enhance our offerings.
• Marketing Communications: To send you promotional materials and updates (with your consent).
We may share your personal information with:
Legal Authorities: To comply with legal obligations or law enforcement requests.
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
You have the right to:
• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information.
• Data Portability: Request transfer of your personal information to another provider.
• Object: Object to the processing of your personal information.
• Restrict Processing: Request restriction of the processing of your personal information.
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: support@istqservers.com
• Website: https://www.istqservers.com
Cancellation
• Before Service Commencement: If you cancel your order before the service commencement, a full refund will be issued.
• After Service Commencement: Once the service has commenced, no refunds will be issued. However, you may be eligible for a prorated refund in certain cases, such as server downtime exceeding our SLA.
Refunds
Refunds will be processed to the original payment method within 14 business days.
Please note:
• All refund requests must be submitted in writing to support@istqservers.com.
• Refund eligibility and processing times may vary based on specific circumstances.
• ISTQSERVERS reserves the right to modify this policy at any time.
No problem. Contact our support team with your questions and we’ll get back to you with more information. Free of charge.